Privacy policy

Who we are

Anthony Lawrence Interiors designs, supplies and installs kitchens from our showroom at 119-121 High Street, Uppermill, Saddleworth, OL3 6BD. We are the controller of the personal information described here. If you have any questions about this policy or your information, email hello@anthonylawrenceinteriors.co.uk or write to us at the address above.

Information we collect

When you contact us

When you request a call back, send an enquiry, email or phone us, we collect the details you give us. Depending on the form, that can include your name, phone number, email address, the postcode of the property, your budget, a preferred time to visit, details of a development and anything you write in your message. We also keep a record of our conversations and, if you go ahead with a project, the details we need to design, supply and install your kitchen, including measurements, drawings and payment records.

When you browse the website

We use analytics to understand how the website is used so we can improve it. This records the pages you view, where you arrived from, which links and buttons you click, how far you scroll, how quickly pages load, and general details about your device and browser such as its type, screen size and approximate location based on your IP address. It also records anonymised replays of visits so we can see where the site is confusing or hard to use. Replays never capture what you type into forms.

We do not use this information to identify you, we do not combine it with the details you send us, and we do not use it for advertising.

How we use your information

Purpose	Lawful basis
Responding to your enquiry, arranging consultations and showroom visits, and preparing quotes	Taking steps at your request before entering into a contract, and our legitimate interest in responding to people who contact us
Designing, supplying and installing your kitchen, taking payments and providing aftercare	Performing our contract with you
Keeping accounts and records	Complying with our legal obligations, including tax law
Understanding how the website is used and improving it	Our legitimate interest in running a website that works well for visitors. Analytics cookies and replays are used only to measure and improve this website, which UK law allows without asking first. You can turn them off at any time (see below)
Keeping the website secure and working	Our legitimate interest in protecting our website and visitors

We will not send you marketing emails unless you have asked us to, and we never sell your information.

Cookies and analytics

Our analytics keep a cookie in your browser so we can follow a visit from page to page. It expires after 12 months. We also record replays of visits, with anything you type hidden. We don't need to ask first, because this is only used to measure and improve this website. Nothing goes to advertisers, and only PostHog, which runs the analytics for us, sees it.

To stop this browser sending any analytics data to us, turn analytics off. That also deletes the cookie. We remember that choice by storing a single setting in your browser. You can turn analytics back on by following this link. We also respect the Do Not Track setting in your browser.

Who we share it with

We use a small number of trusted service providers to run our business and this website. They only process your information on our instructions and must keep it secure.

• Basin receives and delivers the enquiry forms on this website.
• PostHog provides our website analytics. Data is stored in its EU cloud.
• Vercel hosts this website and keeps short-term server logs, including IP addresses, for security and reliability.
• Adobe Fonts, jsDelivr, cdnjs (Cloudflare) and Amazon CloudFront deliver the fonts and code libraries the website uses, so they receive your IP address when pages load.
• Our email provider handles messages you send us.
• Stripe processes card payments if you pay us online.
• Kitchen manufacturers, suppliers and installers we work with receive the details they need to make and fit your kitchen.
• Our accountants and professional advisers, where needed.

We may also share information if the law requires it. Links to Google Maps and Google reviews take you to Google's own services, which are covered by Google's privacy policy.

International transfers

Some of our providers are based in, or use servers in, countries outside the UK, including the United States. Where that happens, the transfer is protected by UK adequacy regulations or by contractual safeguards approved under UK data protection law.

How long we keep it

• Enquiries that do not lead to a project: up to 2 years after we last hear from you.
• Customer and project records: 6 years after the project finishes, to meet our tax and legal obligations and to support any warranty or aftercare.
• Website analytics: up to 12 months. Visit replays: up to 30 days.

Your rights

You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, and to ask us to transfer it to you or another organisation. Where we rely on our legitimate interests, you can object at any time. To make a request, email hello@anthonylawrenceinteriors.co.uk. We will respond within one month.

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this policy

We will update this page if the way we use personal information changes. The date at the top shows when it was last revised.